Documentation Clerk

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Key responsibilities

Documentation Clerks handle administrative issues in the Freight Forwarding industry. They maintain files within a company and ensures that documents get to where they need to go in order to expedite and route movement of incoming and outgoing cargo and freight shipments.

Generic skills

  • Communication
  • Interpersonal
  • Critical thinking
  • Complex problem solving
  • Coordination
  • Autonomy

Priority skills

  • Customer service
  • Record keeping
  • Knowledge of network computer systems
  • Attention to detail
  • Knowledge of import/export/biosecurity regulatory requirements

Career progression

  • Customs Clerk
  • Account Manager

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