Key responsibilities
Shift Supervisors assign tasks to team members to ensure that operations run smoothly and respond to customer inquiries and complaints at the end of a shift. The shift supervisor also reports to middle or upper management with any ongoing issues or problems.
Generic skills
- Communication
- Decision making
- Planning
- Leadership
- Interpersonal
- Problem solving
Priority skills
- Willingness to work shift hours
- Take ownership
- Knowledge of safety procedures and protocols
- Database and productivity software
- Conflict Management
Career progression
- Operations Manager
RTO
