Shift Supervisor


Key responsibilities

Shift Supervisors assign tasks to team members to ensure that operations run smoothly and respond to customer inquiries and complaints at the end of a shift.  The shift supervisor also reports to middle or upper management with any ongoing issues or problems.

Generic skills

  • Communication
  • Decision making
  • Planning
  • Leadership
  • Interpersonal
  • Problem solving

Priority skills

  • Willingness to work shift hours
  • Take ownership
  • Knowledge of safety procedures and protocols
  • Database and productivity software
  • Conflict Management

Career progression

  • Operations Manager


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