10+ years experience

Key responsibilities

Client Relationship Manager manage the relationship with customers and stakeholders. They must identify key stakeholders and build positive client relationships to strengthen business outcomes.

Generic skills
  • Listening
  • Communication
  • Patience
  • Empathy
  • Confidence
  • Resilence
  • Emotional intelligence
Priority skills
  • Customer relationship management
  • Managing conflicting priorities
  • Conflict management
  • Marketing and Sales acumen
  • Abilty to build trust
Career progression
  • Call Center Manager
  • Call Centre Director

Career journeys

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