Diploma
$49-73K
Entry level

Key responsibilities

Customer Service Officers are responsible for answering service queries, managing customer expectations and resolving service issues.

Generic skills
  • Communication
  • Problem solving
  • Patience
  • Empathy
  • Interpersonal
  • Resilience
Priority skills
  • Computer software packages
  • Work in a fast paced environment
  • Conflict management
  • Ability to maintain accurate records
  • Service focussed
Career progression
  • Warehouse Supervisor/Leading Head
  • Distribution/Warehouse Manager
TAFE
University
RTO

Career opportunities

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